Do you offer free shipping?
We offer free shipping for the following orders:
- Sweden: Free shipping on all orders
- Europe & International: Free shipping on orders above ~ €100 / $100 / SEK 1.000
How much is shipping on orders below ~ €100 / $100 / SEK 1.000?
- Europe: ~ €5
- International: ~ $10
How many days does it take for my package to arrive?
Postnord Varubrev - Home delivery: 1- 3 business days
Bring - Access point: 1-2 business days
Budbee - Home delivery: 1-2 business days
Budbee - Box: 1-2 business days
Dhl - Service Point: 1-3 business days
UPS Standard: 2-5 business days
Dhl Parcel Connect: 3-5 business days
UPS Expedited: 5-7 business days
Do you offer free returns?
Due to higher shipping costs around the world and the impacts that transportations has on the environment, we no longer offer free returns.
For returns within Sweden the return fee is 39 sek, when using a pre-paid return label or Budbee.
For customers outside of Sweden the return shipping cost is paid by the customer. Always register your return with our customer support at firstname.lastname@example.org before sending items back. Please provide us with the order number and the item that you wish to return.
If returned items are shipped internationally, clearly mark the package RETURNED GOODS to avoid any customs charges. Always make sure that the products are in the same condition as when you got them. The initial shipping cost will not be refunded.
It is the responsibility of the customer that the return reaches our warehouse so we highly recommend sending it with transportation which offers tracking. Returns to pick up point is not accepted. Make sure it is delivered to the warehouse address.
Send your parcel with your preferred transportation partner to:
Organista -1337 Logistics AB